Terms & Conditions

Terms and Conditions for [Name of Meditation App] (“the App”)

These Terms and Conditions (“Terms”) govern your use of the Tethered App (“App”), owned and operated by Tethered App Ltd SC791408, 5 Canniesburn Toll, Glasgow, Scotland, G61 2QU.

1. Acceptance of Terms

By downloading or using the App (including using the web app version at https://app.tetheredapp.com/), you agree to be bound by these Terms and Conditions ("Terms"). Please review them carefully before installation and/or acceptance.

2. Definitions

The "App" refers to the software provided by Tethered App Ltd to offer meditation and wellness related services, to be used on Apple iOS, Android OS devices, and any other operating system, including upgrades or other software enabling the use of the App.

3. Registration and Personal Data

To use certain features of the App, you may need to register and provide some personal information. Our use of this information is governed by our Privacy Policy, which can be found here.

4. Data Protection

Any personal information you supply to the App will be collected, stored, and used in accordance with the App’s Privacy Policy and in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

5. Intellectual Property

All intellectual property rights in and to the App, including but not limited to design, structure, and content, are owned by us or our licensors. You are granted a non-exclusive, non-transferable, revocable license to use the App solely for your personal, non-commercial purposes.

6. Conditions of Use

a. You will not, nor allow third parties on your behalf to (i) make and distribute copies of the App (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the App; or (iii) create derivative works of the App of any kind whatsoever.

b. Tethered App Ltd reserves the right to amend or withdraw the App, or charge for the App or service provided to you in accordance with these Terms, at any time and for any reason.

7. User conduct

a. You agree to use the App in a manner consistent with any and all applicable laws and regulations.

b. The App is intended for personal, non-commercial use. Commercial use of any content or service of the App without explicit permission is prohibited.

c. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.

d. You are responsible for safe use of the app and its contents. It should not be used when driving, when using heavy machinery or any other time that may distract you or has the potential to cause injury or death.

8. User content

a. The App may allow users to create, upload, send, receive, and store content. By creating, uploading, sending, receiving, and storing content through the App, users grant Tethered App Ltd a worldwide, royalty-free, sub licensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content.

b. Tethered App Ltd does not claim ownership of any content that you create, upload, send, receive, or store on the App.

c. User content is not considered to be confidential. You agree not to submit any content as user content in which you have any expectation of privacy.

9. Community Features

a. The App may include community features such as forums, chats, or message boards that allow users to communicate with each other.

b. You are solely responsible for your interactions with other users and for any content you post. We do not monitor the community interactions but reserve the right to remove content that violates these Terms or is otherwise objectionable.

c. You agree not to post any content that is unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable. You also agree not to use the community features to conduct any activity that would constitute a criminal offence.

Content Liability Disclaimer: Tethered App Ltd expressly disclaims any responsibility or liability for any content uploaded, posted, or otherwise made available by users through the community features. We are not liable for any errors, defamations, slanders, libels, omissions, falsehoods, obscenity, pornography, or profanity you may encounter.

10. Limitations of the App

a. The App provides meditation and wellness resources and is intended for informational purposes only.

b. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

c. The content is only suitable for adults over the age of 18 and we do not support members under the age of 18. You may notice that some content appears geared towards children. This content is only meant for you to share with your child under your supervision, and does not require or allow your child to sign up as a registered user.

11. Availability

a. Tethered App Ltd will use reasonable efforts to make the App available at all times. However, you acknowledge the App is provided over the internet and mobile networks and thus the quality and availability of the App may be affected by factors outside Tethered App Ltd’s reasonable control.

b. Your access to the app may occasionally be restricted to allow for repairs, maintenance or the introduction of new services. We will restore these as soon as we reasonably can.

c. We may change or discontinue, temporarily or perminantly, any feature, component or content at any time without notice to you

12. Third-Party Services

a. Integration with Third-Party Services: The App may integrate with, or may otherwise interact with, third-party services, applications, and websites (collectively, “Third-Party Services”). These Third-Party Services may have their own terms and conditions of use and privacy policies. You acknowledge and agree that we do not control these Third-Party Services and are not responsible for their contents, operation, or use.

b. Use of Third-Party Services: By using the App, you agree that we are not responsible for the performance of these Third-Party Services, the content they provide, the manner in which they handle your data, or any interaction between you and the Third-Party Service. Your use of Third-Party Services accessed through our App is at your own risk and discretion.

c. No Endorsement: The inclusion of any Third-Party Services or a link thereto via the App does not imply endorsement by Tethered App Ltd of the Third-Party Services. We do not endorse, verify, evaluate or guarantee any information provided by third parties and nothing shall be considered as an endorsement, verification or guarantee of any Third-Party Services.

d. Liability: You acknowledge and agree that Tethered App Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with, use of or reliance on any such Third-Party Services available on or through any such site or resource. If issues arise from the use of Third-Party Services, claims must be made directly against the third party providing the service.

e. Permissions and Authorization: Where use of the Third-Party Service requires sharing of your information, you consent to the release of your personal information to such Third-Party Services as necessary for the provision of the service.Tethered App Ltd will not release information to Third-Party Services without ensuring that appropriate data protection measures are agreed upon by the third party, consistent with our Privacy Policy.

f. Payment Processing: We use a third party payment processing provider called Stripe, their use of your personal information is subject to their applicable terms of service and privacy policy. You can view their terms at htts://stripe.com/legal.

g. App Platform: We use a system called Movement to host and provide the technology for our products and services and therefore use of our services is also subject to acceptance of their terms and privacy policy which can be accessed via your account in the app.

13. System Requirements, Device & Data Charges

In order to use the App, you are required to have a compatible mobile telephone, handheld device or computer, internet access, and be running the latest operating system.

a. Device Performance and Software Compatibility

While Tethered is designed to be compatible with a range of mobile devices, we do not guarantee that the app will operate without interruption, errors, or be compatible with all device models or operating systems. By downloading and using the Tethered app, you acknowledge that Tethered is not responsible or liable for any direct or indirect damage to your device, including but not limited to performance issues, loss of data, or impairment of your device’s software. Users assume all responsibility for ensuring compatibility of the app with their device and operating system.

b. Data Charges

Use of the Tethered app requires an active internet connection, which may incur data charges from your mobile network provider. These charges vary depending on your plan and usage. Tethered is not responsible for any data charges incurred while using the app. All data and network costs are the user’s sole responsibility.

14. Subscription and Payment

a. Subscription Options: We offer a monthly subscription (30 calendar days) at a cost of $4.99 and an annual subscription (365 calendar days) at $49.99. The annual subscription represents a cost saving equivalent to receiving two months free when compared to the monthly subscription rate. In the UK this price is exclusive of VAT therefore this 20% tax will be added at checkout.

b. Free Trial: You are only allowed one free trial regardless of your subscription method. All subscriptions begin with a 7-day free trial. To avoid charges, you must cancel the subscription before the end of the trial period as they will automatically change to a paid annual or monthly subscription after this trial period. If not cancelled, the payment for the chosen subscription period (monthly or annual) will automatically be charged at the end of the trial. We reserve the right to determine eligibility for a free trial.

c. Cancellations: You may cancel your subscription at any time via your account settings or by contacting our support team. Following cancellation, you will continue to have access to the App until the end of the current paid period. You must cancel your subscription before it renews in order to avoid billing of the next period of your subscription. You must cancel via the source that you subscribed, for the avoidance of doubt this is Apple or via the Tethered App.

d. No Refunds: Payments are non-refundable. Refunds for any part of the subscription period, including the period following cancellation, will not be provided.

e. Discounts: Tethered App Ltd may offer certain special discount pricing options. Such options will only be available to qualified users. Tethered App Ltd reserves the right to determine if you are a qualified user in our sole discretion. Unless a discount is stated as a ‘forever’ discount your subscription will return to our full pricing upon renewal. It is your responsibility to cancel prior to renewal should you not wish to continue at our full pricing.

f. Coupon codes: Coupon codes issued by Tethered are valid for one-time use only and must be redeemed within 12 months of issuance. For app subscriptions, the recipient must create or log in to a Tethered account and subscribe to redeem the code, which will apply the gifted free period (e.g., 1, 3, 6, or 12 months). Subscriptions can be cancelled at any time during the free period to avoid charges for subsequent periods. For merchandise, codes apply as a one-time discount and cannot be used for cash, combined with other offers, or to purchase additional gift vouchers or subscriptions. Tethered is not responsible for lost or stolen codes. Misuse or fraud will void the code.

g. Introductory offers: we may offer some offers which offer you an initial free period. To avoid charges, you must cancel the subscription before the end of the introductory offer as they will automatically change to a paid annual or monthly subscription after this period. If not cancelled, the payment for the chosen subscription period (monthly or annual) will automatically be charged at the end of the offer. We reserve the right to determine eligibility for an introductory offer

h. Changing Fees & Charges: We reserve the right to change our subscription fees, plans or adjust pricing for our products in any manner and at any time as we may determine in our sole discretion. Except as otherwise expressly provided for in these terms, any price changes or changes to your subscription plan will take effect following notice to you.

i. Ceasing trading: Should Tethered App Ltd cease trading there will be no refunds available on any pre-purchased services and access to the app shall stop when the company ceases trading with no liability.

j. Apple & Google Payments: All payments made through the Apple Store or Google Play store are processed by Apple or Google and remain the property of Apple or Google. Any billing inquiries, including refund requests, must therefore be directed to Apple or Google. Tethered shall not be liable for any refunds, including but not limited to cases where a user inadvertently subscribes via both Apple/Google and Tethered. It is the sole responsibility of the subscriber to ensure that only one subscription is active at any given time.

15. Merchandise Sales

a. Product Descriptions: Tethered App Ltd endeavours to be as accurate as possible in the description of merchandise products offered for purchase through the App or its website. However, we do not warrant that product descriptions or other content related to merchandise sales are accurate, complete, reliable, current, or error-free. If a product offered by Tethered App Ltd itself is not as described, your sole remedy is to return it in unused condition.

b. Pricing and Availability: All prices are listed in the currency specified and are inclusive of VAT where applicable. Prices and availability of products are subject to change without notice. We reserve the right at any time to modify or discontinue the merchandise (or any part thereof) without notice at any time.

c. Order Acceptance: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

d. Returns and Refunds: We only accept refunds for defective products, as each product is made to order we cannot provide a refund for any other reason. Refunds will be processed based on the original method of payment.

e. Warranty: Products sold through the App may come with a manufacturer's warranty. For details of any applicable warranty, please refer to the warranty information provided with the product. This warranty is provided by the manufacturer and is an additional provision to the rights given to consumers by statutory consumer protection law.

f. Liability: Tethered App Ltd does not assume any responsibility for the actual performance of the merchandise. To the extent legally permissible, Tethered App Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. In no event shall Tethered App Ltd be liable for any injury, death, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any product purchased through the App or Website.

16. Gift Vouchers and Subscription Gifts

By purchasing or using these Products, you agree to these Terms.

a. Gift Vouchers for Merchandise Store

  • Usage: Gift vouchers for the Tethered merchandise store are issued in the form of a unique coupon code and can be redeemed against products available in the Tethered merchandise store at the time of purchase.

  • One-time Use: Gift vouchers are valid for a single use only. Any remaining balance after the purchase will not be retained or refunded.

  • Expiry: Gift vouchers are valid for 12 months from the date of purchase. After this period, the voucher will expire, and any unused balance will be forfeited.

  • Non-transferable: Gift vouchers are non-transferable and cannot be exchanged for cash.

  • Exclusions: Gift vouchers cannot be used to purchase other gift vouchers or subscriptions.

  • Redemption Issues: If a gift voucher is lost, stolen, or damaged, Tethered cannot be held responsible and will not replace or refund the voucher.

b. Gift Subscriptions for the Tethered App

  • Subscription Gift Description: Gifted subscriptions for the Tethered app (3, 6, or 12 months) are issued as unique coupon codes that provide the recipient with a free subscription period upon redemption.

  • Redemption Process: To redeem the gifted subscription:

    • The recipient must subscribe to the Tethered app and enter the coupon code during the checkout process.

    • The coupon code will extend the subscription by the gifted period (3, 6, or 12 months).

  • Subscription and Cancellation:

    • Subscription Required: The recipient must subscribe to redeem the code.

    • Cancel Anytime: During the gifted period, the recipient can cancel their subscription at any time without being charged for the subsequent subscription period.

    • If the subscription is not cancelled before the end of the gifted period, the recipient will be charged the standard subscription rate.

  • One-time Use: Gifted subscription codes are valid for single use only and cannot be redeemed multiple times or combined with other offers.

  • Expiry: Gifted subscription codes must be redeemed within 12 months of the purchase date. After this period, the code will expire and cannot be used.

c. Refunds and Exchanges:

  • Gift vouchers and gifted subscriptions are non-refundable and cannot be exchanged for cash or other products.

d. Limitation of Liability:

  • Tethered is not responsible for loss, theft, or unauthorized use of gift vouchers or subscription codes.

e. Misuse or Fraud:

  • Tethered reserves the right to cancel or invalidate any voucher or subscription code if misuse or fraud is suspected.

f. Changes to Terms:

  • Tethered reserves the right to amend these Terms at any time. Any changes will be posted on our website and will apply to all purchases and redemptions made after the posting date.

17. Submitting reviews

a. Submission of Reviews: By submitting any review, comment, or other user-generated content through the App, website or related platforms, you grant Tethered App Ltd a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, publish, translate, distribute, publicly perform, publicly display, and create derivative works from your submission in whole or in part, and in any format or medium currently known or later developed.

b. Marketing and Promotion: You agree that Tethered App Ltd may use your review for marketing purposes, including but not limited to publishing on social media channels, websites, and through our affiliate partners. This usage includes the right to combine the content of your review with other content as we deem appropriate.

c. Attribution: Tethered App Ltd reserves the right to attribute your review to you by including your full name, initials, and other identifying information such as location, user profile name or image unless you explicitly request anonymity in writing.

d. No Compensation: You understand and agree that you will not receive any form of compensation or notification for the use of your review, and you hereby waive any moral rights or rights of attribution with respect to any review submitted.

e. Compliance: You agree not to submit any review or other user-generated content that is defamatory, offensive, infringing on intellectual property rights, unlawful, or otherwise inappropriate. Tethered App Ltd reserves the right, in its sole discretion, to edit or remove any review that violates these Terms.

18. Termination

Tethered App Ltd may terminate the use of the App at any time by giving notice of termination to you.

19. Limitation of Liability

To the extent permitted by law, Tethered App Ltd or any of its Directors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, death, or any loss of income or profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to, use of, or inability to access or use the App and its contents; (ii) any conduct or content of any third party on the App (iii) any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the app, including but not limited to damages to your mobile device, loss of data, or increased data charges.

20. Indemnity

a. General Indemnity: You agree to indemnify, defend, and hold harmless Tethered App Ltd, its directors, officers, employees, contractors, licensors, suppliers, and agents (“Indemnified Parties”) from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable lawyers' fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms. This obligation includes, but is not limited to, any conduct related to your use of the App or your inability to use the App, your breach of the Terms, and any content you submit or make available through the App.

b. Cooperation and Enforcement: You agree to cooperate fully with us in the defence of any claim that is the subject of your obligations under this indemnity clause. We reserve the right, at your expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you shall not settle any such matter without our written consent.

c. Limitations: The aggregate liability of Tethered App Ltd to you for all claims arising out of or relating to the use or any inability to use any portion of the products and services or otherwise under these terms, whether in contract, tort, or otherwise, is limited to the greater of: (a) the amount you have paid to Tethered for access to and use of the products and services in the 12 months prior to the event or circumstance giving arise to claim; or (b) £5,000. Each provision of these terms that provides for an assumption of risk, limitation of liability, disclaimer of warranties, or exclusion of damages is intended to and does allocate the risks between the parties under these terms. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of these terms. The limitations in this section will apply even if any limited remedy fails of its essential purpose.

21. Disclaimer of Warranties

The App is provided “as is” and “as available” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

22. Assumption of Risk

a. By granting you the right to use the products and services Tethered App Ltd does not assume any obligation or liability with respect to your health or your physical activity or condition. In no event will Tethered App Ltd or its directors be liable for any death or bodily injury that you suffer, or that you cause to any third party, in connection with your use of the products or services or any activity you undertake in connection therewith. Between you and Tethered App Ltd, you are solely responsible for your use of the products and services and your health and medical conditions and treatment related thereto. Tethered App Ltd will have no liability for any unauthorised disclosure of your personally identifiable information caused by your actions of omissions.

You agree that:

  1. If you are in need of or are seeking medical treatment you should contact your healthcare provider. If you are having thoughts of harming or killing yourself, please call your local emergency medical phone number.

  2. Tethered App Ltd is not a licensed medical care provider, does not provide medical treatment, advice, or diagnosis, has no expertise in determining the effect of any specific treatment on a medical condition and is not your healthcare provider.

  3. Any written or verbal material provided by Tethered App Ltd is for informational purposes only and is not intended to replace the relationship between you and your healthcare provider

  4. Never disregard professional medical advice or delay seeking it because of something you have read or listened to using our products or services

  5. Tethered App Ltd is not responsible for the accuracy, reliability, effectiveness or correct use of the information you receive through or as generated by our products or services.

  6. Whilst there is research that meditation can assist in the prevention and recovery process for a wide array of conditions, Tethered App Ltd makes no guarantee that the products and services provide a physical or therapeutic benefit. There have been rare reports where people with certain psychiatric conditions like anxiety and depression have experienced worsening conditions in conjunction with intensive meditation practise. People with existing mental health conditions should speak with their healthcare provider before starting a meditation practise.

23. Electronic Communications Consent

Email, push notifications and other electronic communication such as posting notices on the products and services allow Tethered to exchange information with you efficiently in connection with the provisioning of our products and services, product information, events and links to surveys. Your use of the products and services means that you agree and consent to the use of electronic communications as an acceptable form of communication for the purpose of receiving our products and services information. Electronic communications many not be a completely secure means of communication, and there may be the potential for such communication to be accessed in storage or during transmission.

24. Changes to Terms

a. The App may automatically download and install updates from time to time. These updates are designed to improve, enhance, and further develop the App and may take the form of bug fixes, enhanced functions, new software modules, and completely new versions.

b. Tethered App Ltd reserves the right to change or update these Terms at any time. Any changes will be effective immediately upon posting on the App or website. Your continued use of the App signifies your agreement to such changes.

25. Force Majeure

We will not be liable to you for any lack of performance, or the unavailability or failure, of the products and services, or for any failure or delay by us to comply with these terms, where such lack, unavailability or failure arises from any cause beyond our reasonable control.

26. Governing Law

These Terms shall be governed and construed in accordance with the laws of Scotland. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of Scotland.

27. Contact Information

For any questions or concerns regarding these Terms or the App, please contact us at support@tetheredapp.com. We aim to respond to all inquiries within a reasonable timeframe.

Terms and Conditions published on 29th November 2024.